Service Contracts

1. How much does a stairlift service contract cost?

Stairlift service contracts with us range from £80 per annum or £7.50 per month for bronze cover onwards. We also provide Silver, Gold, and Diamond cover packages, offering higher levels of protection and including callouts, repairs, and even parts where applicable.

2. How often should a stairlift be serviced?

The typical recommendation by most stairlift manufacturers is to have your stairlift serviced once every 12 months for it to run as efficiently as possible. Our service contracts include one free annual service after every 12 months.

3. What's included in a stairlift service contract?

All service contracts include one annual service, all telephone technical support, and free removal of your stairlift should the need arise within the terms of your contract. The higher-level contracts include callouts and discounted callouts, and Diamond cover includes free parts and labour too.

4. Do you service stairlifts you didn't install?

Yes. We repair almost all types of stairlifts, regardless of the company that installed them. Our skilled engineers have worked on a broad range of stairlift brands all around Yorkshire, the North East, and the North West.

5. What's the difference between a stairlift service and a service contract?

While stairlift servicing is just a one-time maintenance appointment for your lift, a service contract will give you protection and many other services for an entire year.

6. Do I need a service contract if my stairlift is still under warranty?

If you have a warranty on your stairlift provided by the manufacturer or the installation company, additional insurance coverage isn’t required right away. After the warranty expires, you can consider getting a service contract to save yourself money in the long run.

7. How much does a stairlift callout cost without a contract?

This will depend on the nature of the problem, your geographic location, and if any repair work needs to be done. Service contracts allow you to avoid or cut down callout charges, and Silver provides two free calls per year, while Gold and Diamond provide unlimited free calls.

8. Can I pay for a stairlift service contract monthly?

Yes, we have monthly payment plans on all our stairlift service contracts or an annual payment, which saves you money. No hidden fees are included.